Return & Exchange Policy
- No Cancellation: Once an order is placed and confirmed, it cannot be cancelled. No cancellation requests will be accepted.
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No Refund: We do not offer refunds for orders where customer changes their mind or ordered by mistake.
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Exchanges are accepted only for damaged or incorrect products.
- An unboxing video is mandatory for any claim.
- The issue must be reported within 24 hours of delivery.
- Used, washed, or altered products are not eligible for exchange.
- No exchange for slight colour variation due to screen settings and lighting